The Gap between IT and Business

This article is an edited version of a ‘White Paper’ published by Boxwood Technology, a unit of management consultancy Boxwood Group. It is the product too of a research agency which was commissioned by Boxwood to talk to managers and partners at 20 leading law firms. There is an oft-reported gap between expectations at board or partner level of what IT can do and what the IT function actually delivers. The aim of the research was to test whether that gap existed in business operating in the legal profession.

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