Companies are still unwilling to take ownership of e-mail management despite evidence that misuse of systems is widespread and a serious threat to senior staff and business standing. To prevent classic buck-passing when incidents arise, Ian Davidson, Waterford Technologies’ UK Country Manager, argues the case for fostering a culture of departmental e-mail management.
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Practitioner Working Group Report on Investment in Technology in the Civil Courts of England and Wales: 27th June 2003
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Chris Scroggs looks at the latest anti-piracy Directive.
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This article is an edited version of Lord Justice Brooke’s recent lecture to the London Solicitors Litigation Association.
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This is the edited transcript of Richard Christou’s lecture on the occasion of the SCL’s 30th Anniversary.
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In the wake of the offshore outsourcing phenomenon, Peter Hall, Bill Jones, Kevin Lowe and Patrick Brodie, partners at Wragge & Co LLP, look at the various structures that might be considered. The article looks especially at India and the special considerations, and tax breaks, which apply there.
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Catherine Colston looks at the problems with database information retrieval and suggests a way forward.
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Tony Axelrod of e-Syscare writes about getting the most out of applications.
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Martin Ashfiled of Performance House explains why, with over 60% of queries not being resolved and 25% of calls not being charged for, law firms need to pay attention to client relationship management (CRM), or else pay the price of delivering an unacceptable service.
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When organisations think about IT risks, their initial thought is towards external threats from hackers and viruses. However, the reality is that over 70% of IT security breaches are from internal sources, so businesses should really look inwards before looking for the external threat. Andrew Durant explains that ensuring you have the right people in place within your organisation is the best start you can make to reduce any threats.
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