The Inaugural SCL Sir Brian Neill Lecture: Can Online Dispute Resolution Humanize the Justice System? - by Shannon Salter - Monday 3 December 2018, London

When: 03/12/2018

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Non-member: £84.00
Professional member: £42.00

Sponsored by Kennedys Law LLP

Monday 3 December 2018
Time: 6.30 pm - 7.30 pm (Registration from 6.00 pm, drinks from 7.30 pm to 8.15 pm)
Venue: The Kelvin Lecture Theatre, Institution of Engineering and Technology (IET), Savoy Place, London, WC2R 0BL.

The SCL Lecture is in honour of the memory of Rt Hon Sir Brian Neill PC, a former President of SCL.

Professor Richard Susskind OBE FRSE,
President of the Society for Computers and Law

Lecture to be given by:
Shannon Salter,
Chair of the Civil Resolution Tribunal, Canada
Can Online Dispute Resolution Humanize the Justice System?
Online dispute resolution (ODR) often focuses on the application of technology to legal problems. Yet the promise of ODR lies, ironically, in its potential to humanize the justice system by adapting to a diverse and changing population.

This presentation examines how the Civil Resolution Tribunal, Canada’s first ODR tribunal, developed a culture and design methodology which leverages online and offline tools to fundamentally re-orient the public justice system to put the public at the centre.

Shannon Salter, BA, LLB, LLM
Shannon Salter is the Chair of the Civil Resolution Tribunal, Canada’s first online tribunal resolving small claims, condominium disputes, and motor vehicle accident disputes (April 2019). She is also an adjunct professor at the UBC Allard School of Law, teaching administrative law and legal ethics and professional regulation. She earned her BA and LLB from UBC, and her LLM from the University of Toronto. Shannon was a BC Supreme Court judicial law clerk before practicing civil litigation at a large Vancouver firm. She has served as a vice chair of the Workers’ Compensation Appeal Tribunal and on the College of Registered Nurses of BC.

Shannon is currently a commissioner of the Financial Institutions Commission, vice president of the BC Council of Administrative Tribunals, a Law Society of British Columbia disciplinary hearing panel member, and a board member of the Canadian Legal Information Institute (CanLII). She is a co-author of the BC Administrative Decision Maker’s Manual, as well as a number of legal journal articles.

In 2017, Shannon was named one of the 25 Top Most Influential Lawyers in Canada, and was previously recognized as one of Canada’s New Law Pioneers by the Canadian Bar Association and an Access to Justice All-Star by the National Self-Represented Litigants Project (NSLAP). She is also the 2016 recipient of the Adam Albright award for outstanding teaching by an adjunct professor. Ms. Salter is a frequent speaker at international conferences on online dispute resolution, administrative law, legal education, and the future of law and technology.

If you are attending the Lecture, you may also be interested in attending the First International Forum on Online Courts Dinner which is taking place after the Lecture in the superb Riverside Room at the IET.

Administration notes:

Please note:
The SCL Sir Brian Neill Lecture is part the First International Forum on Online Courts. If you are already attending the Forum (you will have received an email confirming your place), you do not need to apply to attend the Lecture separately.

Fees: The cost of attendance at the Lecture is £35 + VAT (£42) for SCL members and £70 + VAT (£84) for non-members.

Concessionary places at the Lecture are available for students and academics in full-time education, unemployed members or those experiencing financial hardship at £10 + VAT. Please note that you cannot book concessionary places online. To reserve your place and request an invoice please email

VAT invoices will be issued to all delegates.

To book: If you wish to attend the lecture please book online or email and request an invoice. Fees can be paid by cheque (cheques should be made payable to "Society for Computers and Law"), Mastercard, Visa or bank transfer. All invoices for attendance at this meeting must be paid within 30 days of the invoice date or prior to the date of this event whichever is the earlier.

Non-members wishing to join the Society are entitled to membership of the Society valid for 12 months from the date of payment including full access to the content of the SCL web site, 6 copies of the SCL magazine "Computers & Law" plus notification of future SCL events. The cost of an annual SCL membership is £130.00. If you have any queries about SCL membership please contact the SCL office on Tel: 0117 904 1242 or Email:

Booking terms and conditions: Application online or by email constitutes a firm booking and an undertaking to pay the event attendance fee. Cancellations will not be accepted (and refunds made) unless received in the Society's offices in Bristol at least one week before the date of the relevant event.

It may be necessary for reasons beyond the control of the Society for Computers and Law to change the venue, content/timing of the programme and/or speakers.

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