We asked BT for an article addressing the difficulties that are arising on implementation. These answers to some of the frequently asked questions BTopenworld receives from customers implementing broadband are what we got. Hopefully they will assist. In addition, there is a useful page on the BTopenworld site at www.btopenworld.com/business/channel/ 0,,csn=337,00.html. This has a list of frequently asked questions and provides detailed, step-by-step solutions to them. For example, it outlines how to set up an Internet dialer. Don’t miss the chance to let us know about your experience of broadband, and possible alternatives at firstname.lastname@example.org.