Small firm IT - a (better) service is needed

Although originally drafted at the start of the year (as a result of research into law firm IT) the relevance of this article by Alistair Morrison has recently been confirmed by the publication of a Law Society investigation into ITC in small to medium-sized firms. (Research Study 46 – see The Society’s report, like this paper, highlights problems facing such firms. This article additionally suggests some potential avenues of relief. Most practitioners and commentators now accept that IT is not an optional extra, and may indeed hold the only route to future profitability. The purpose of this article is to suggest a way in which the necessity which is IT can be made less awkward for small law firms.

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