Paul Russell looks at the legal barriers to full CRM (customer relationship management) integration in local government and suggests that cultural barriers may really be the main stumbling block….
IT Outsourcing – Ten Risk Issues the Irish Perspective
Pearse Ryan suggests you get your ducks in a row and makes nine other constructive suggestions for happy outsourcing. This article first appeared in the Ernst & Young eZine Risk Management (November 2005)….
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10 Dangers in Data Centre Contracts
Jimmy Desai offers a short summary of the topics that all IT lawyers need to consider when advising on data centre contracts…
Outsourcing Settlement Terms Revealed under FOIA
Richard Cumbley and Peter Church report and comment on the collision between traditional outsourcing settlement confidentiality and the new freedom of information regime…
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Transferring data through model contracts: original clauses v alternative clauses
The regulatory limitations affecting international transfers of personal data have been a controversial issue since the early nineties. Even before the deadline for implementation of the 1995 Data Protection Directive kicked in, businesses across the European Union struggled to find a way to accommodate their normal data sharing and communication practices to the impending legislation….
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IT SECURITY – What Every Technology Lawyer Needs to Know about IT Security
Kit Burden explains why IT security matters to technology lawyers or at least should matter. This article is based on his presentation to the Law Society of Scotland/SSCL Conference earlier this year…
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Court technology – Electronic Benchmarks
Childcare cases have often led the way in litigation procedure. Many long-standing care lawyers will say that they were agreeing single joint experts long before the Civil Procedure Rules were even thought of, necessitated by multiplicity of parties, complex medical evidence and numerous expert reports. Tony Roe reports that now the High Court has made a plea…
Disclosure – Redefining the Rules of Engagement
Victoria Cooper thinks that the Cresswell Report underestimates the attractions of tape back-up…
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Knowledge Management – Data Tagging for Law Firms
Adam Westbrooke argues the importance of data tagging but explains that its importance does not dictate that it must be complex….
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LSSA Research: Drivers for Change
The Legal Software Suppliers Association has commissioned a new survey in an attempt to establish what the drivers for change in law and technology are likely to be in the coming years…