Anna Cook examines the difficulties arising from defining what the customer wants from outsourcing and services contracts. She suggests that there may be a lesson to be drawn from the approach taken in many software development contracts….
Payment Mechanisms in Outsourcing Agreements
Outsourcing transactions have increasingly sophisticated payment options. Kit Burden looks at developments in payment mechanisms….
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Failure to Update and a Slippery Slope
Laurence Eastham reflects on possible liability where a Web site owner fails to update information on the site….
Information Technology Law
Stephen Mason reviews the latest edition of this work by Diane Rowland and Elizabeth Macdonald (Cavendish Publishing Limited, third edition, 2005) ISBN 1-85941-756-6. £35….
The Impact of the Data Retention Directive
Robert Steadman reviews this controversial Directive and assesses its impact….
IT Outsourcing deals – taking employee rights into account
Jimmy Desai looks at the new TUPE Regulations and lays particular emphasis on their implications for IT outsourcing deals….
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E-filing Feasibility Study: Call for Comments
The Court Service is seeking comments on radical proposals for e-filing in the civil and family courts. Graham Smith of Bird & Bird explains….
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Blackberry Patent Trial Success
Blackberry relieved at patent decision…
Predictions 2006: An MD Predicts
Stuart Holden., MD of Axxia, looks back on his past record of accuracy and looks forward unabashed….
Local Government and CRM – The Legal Issues
Paul Russell looks at the legal barriers to full CRM (customer relationship management) integration in local government and suggests that cultural barriers may really be the main stumbling block….